FAQ

Q1: Are you a trading company or a manufactory?

A1: We are a manufactory, we supply the factory price with good quality, welcome to visit !

Q2: What's your guarantee or the warranty of the quality if we buy your machines?

A2: We offer you high quality machines with 1 year guarantee and supply life-long technical support.

Q3: When can I get my machine after I paid?

A3: The delivet time is based on the exact machine you confirmed.

Q4: How do you offer technical support?

A4:1.Technical support by phone, email or Wechat/Whatsapp around the clock

2. Friendly English version manual and operation video CD disk

3. Engineer available to service machinery overseas

Q5:How do you work your after sales service?

A5:Normal machine is properly adjusted before dispatch. You will be able to use the mchines immediately. And You will be able to get free training advice towards our machine in our factory. You will also get free suggestion and consultation, technical support and service by email/fax/tel and lifetime technical support.

Q6: How about the spare parts?

A6: After we deal down all the things , we will offer you a spare parts list for your reference.

Order guide:

There are many types of filling machine,we need to know more details about your products in order that we can recommend the most suitable machine for you.Our questions as below:

1.What's your product?Please send one picture to us.

2. How many grams do you want to fill?

3.Do you have requirement of capacity?

To get more machine details pls contact Martin Whatsapp/Wechat+86 18925935731

China packing machine